Terms and Conditions

Welcome to www.deffart.com. 
We invite you to carefully read the terms and conditions (hereinafter referred to as the “Terms”) as well as our policy of protection of personal data for navigation and order on our website. The user, person, customer or not, is informed that he is bound by these. 
Using the services of our site and any order implies prior acceptance, full of these Terms and our personal data protection policy you acknowledge having read
All access and / or use of the site www.deffart.com implies respect for all provisions of these terms and acceptance. They therefore constitute a contract between the representatives of Deffart and the User / Customer.

Access and use of the Site
The Site is available free to any user with access to the internet. 
The User is responsible for its computer equipment and its Internet access. All costs related to access to the Site are the responsibility of the User / Customer. 
The User can access his account after identification using its ID and its password. The User is obliged to keep secret his Username and Password and must not disclose it to third parties.

Account Creation
The user has the possibility to create an account on the site if he wishes to take full advantage of the services / offers on the site. 
In creating his account, the User accepts these Terms and our data privacy policy. 
The Identified Users may also register for the partner newsletter and receive offers of www.deffart.com partners. 
Account creation on this site is any natural person aged at least 18 years.
All fields in the account creation form must be completed with the exception of the fields designated as optional. Any reply will not create the account accordingly. All information provided by the user must be accurate. 
When the user creates an account on the site, he receives an account creation confirmation e-mail the same day. We reserve the right to remove any that do not meet these contract terms.

How to buy ? 
Step 1: Add products to your cart. 
Step 2: I’m in my cart, I complete my information and I validate my order. 
Step 3: I pay the order via one of the payment methods accepted by the store. 
Step 4: The seller ships your order.

We accept the following payment methods: 

The platform is remunerated by commission on all sales of the platform. This commission is 10% of the total motant sale. By opening your shop on DeffArt you accept the deduction of the commission on your sales.

For shipping please refer to the conditions of sale of the store where you made your order.

Cancellation, returns and refunds

Summary of our Returns Policy 
You have 14 days to return an order after receiving it. 
If the product you received does not match your requirements, please contact us before return the item. 
The return costs are your responsibility. 
Please note that exceptions may apply as to the return of some customized products, hygiene products and other. 
For questions, please contact us at deffart@deffart.com

Instructions for returning goods 
If you want to return an item, please send us an email or a message via deffart@deffart.com with your name and order number and stating which items are concerned. 
Ship the items within 14 days of the date of notification. 
You are responsible for any damage suffered by the article when returning. Therefore, we strongly recommend you to return products properly packaged in good condition. 
If possible, please provide a tracking number for the return package.
If an item is shipped from abroad, make sure it is labeled “RETURNED GOODS” (Returned goods) to avoid customs charges. We will not be responsible for any customs charges applied to the package. 
Unless otherwise agreed, the refund will be made via the same method of payment used in the original purchase. 
If the product or packaging is worn or damaged, we reserve the right to deduct any impairment loss on redemption of the product.